Shipping Policy

Processing Time
All orders are custom-made and require a production period before shipping. Standard orders are typically processed within 7–14 business days. Cuddle Clone plush products may require 6–8 weeks to ensure the highest quality.

Fast Delivery Add-On
If you selected the Fast Delivery option, your order will be prioritized in production, reducing turnaround time by 3–6 days. Pet portraits may be completed 3–4 days faster, and Cuddle Clone plush toys may be completed 1–2 weeks faster. This service speeds up production only and does not affect shipping carrier speed.

Estimated Delivery Times
United States: 1–2 weeks after shipping. During peak holiday seasons, shipping may take up to 4 weeks.
UK, Canada, Australia, Europe: Typically 2 weeks after shipping, up to 4 weeks during peak times.
Other international destinations: Delivery times may vary.

Shipping Fees
Orders over $80 qualify for free worldwide shipping.
Orders under $80 will be charged a flat shipping rate of $10 (applies to the US, UK, Canada, Australia, etc.).

Tracking
Once your order ships, you will receive a tracking number via email. Please allow 1–2 business days for the tracking information to update.